Can I track my order?
- We provide tracked shipping on all items via Australia Post.
- When your order is dispatched you will receive an email from us confirming your order his on its way and advising you of your tracking number which is linked to Australia Post. You'll be able to keep an eye on its progress!
- If you are having trouble tracking your order for any reason please contact us via our Contact Us page.
What forms of payment do you accept?
- We accept Credit/Debit Card, Paypal, AfterPay Apple Pay & Google Pay. All methods are safe and easy to use.
The product I ordered does not look like the picture, why?
- As all our wonderful and unique homely products are hand made, you will find they may vary slightly in appearance.
How can we contact you?
- info@homelycreatures.com.au or use our Contact Us form. We would love to hear from you.
- We endeavour to answer all enquiries within 24 hours (however during busy periods it may take a little longer).